Terms & Conditions

Please note: Instead of operating bicycle tours ourselves, BikeTours.com represents local bicycle tour operators around the world. Review the tour operator's information and terms below, then submit your booking request through BikeTours.com. The primary benefits of booking your tour through BikeTours.com include:

• Lower cost: You pay local tour company prices—less than what big American companies charge
• Variety: Choose from more than 200 tours offered by local operators in 35 countries.
• Advice: Our informed advisors help you choose the trip that's right for you.
• Great exchange rates: Pay low rates thanks to the millions of dollars in foreign currency we buy each year. Or pay in euros!
• Convenience: We handle the full booking and payment process.
• Support: We’re your advocates from initial planning through final pedal stroke.

Contact us with any questions about booking and paying for your tour through BikeTours.com. We look forward to serving you!

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Cicloposse Terms and Conditions

Cancellations
If you decide to cancel your trip, the following fees apply and are due to the tour operator at the time (prior to departure) we receive written notice (via confirmed e-mail) of your cancellation. No refunds are made for unused portions of the tour once it has begun.

Cancellations made before 30 days prior to departure: booking deposit as processing fee the booking deposit amount is changed due to Covid-19 situation: it will be €200 per person for tour booked for 2021.

Cancellation made 30 days or less prior to departure:

If cancellation of a self-guided tour occurs:

• between15-30 days before starting date: 25% of trip price
• between 0-15 days before starting date: 100% of trip price

If cancellation of a guided tour occurs:

• between 15-30 days before starting date 50% of trip price
• between 0-15 days before starting date: 100% of trip price

Cancellation and postponement due to COVID-19 conditions and concerns:

• Up to 1 month before tour start: the booking deposit of €200 per person can be considered a voucher and the tour can be postponed.
• 30 to 15 days prior the departure: the cost of tour can be kept on account for use for next 12 months
• 15 to 0 days prior to departure: 70 % of funds can be kept on account for use by for next 12 months

Please note, these terms may be amended to be more lenient depending on the COVID-19 global situation at the time of travel in 2021.

Cancellations by us
In very rare cases it may be necessary for the tour operator to cancel a tour. In the event of cancellation, a full refund will be sent to the client and this constitutes full settlement. The tour operator is not responsible for other expenses incurred such as pre-paid hotel reservations or non-refundable airline tickets. Scheduled guided tours with low enrollment may be subject to cancellation. Registrants will receive a sixty-day notice and full refund or option to move to another scheduled week.

Changes to Your Trip
Clients are allowed to make minor changes to the itinerary once the trip is confirmed, within reason as determined by the tour operator and with sufficient advance notice. We will try our best to accommodate your requests. However, major changes will incur additional planning fees and/or non-refundable deposit payments in addition to the amount initially quoted. See the 'Trip Cancellation' section above for our fees should you need to cancel your trip entirely.

Trip Insurance
The tour operator strongly recommends cancellation and accident insurance to prevent any losses in case of illness, accident or otherwise. It is the responsibility of the client to apply directly to the insurance company. Please purchase trip cancellation insurance in case an illness forces you to cancel or depart early from a trip.

Responsibility
Clients are responsible for selecting a tour suitable for their athletic ability. They are responsible for reading all pre-trip materials, informing us of any medical or dietary restrictions, signing our release form prior to the start of their tour, and obeying all safe biking rules. The tour operator reserves the right to decline or withhold service to any person who, for physical or other reasons, is deemed unfit for the trip. Every care will be taken to respect your luggage at all times. However, the tour operator is not responsible for damage, loss or theft of your personal belongings

Accommodations
Our accommodations are in excellent four and three-star hotels and country inns. We will do everything in our power to secure you lodgings in our first-choice hotels, but it may not be possible if you are booking less than three months before traveling or during a particularly busy season. In that case we will secure you lodgings in comparable hotels. Tour prices are based on double occupancy. Additional nights can be arranged for early arrivals or late departures. Single supplements are available upon request.

Rental Bicycles
PROVIDED EQUIPMENT: 27-speed touring or race bikes, alloy frame with carbon fiber fork and equipped with Shimano high quality components; Helmet; Front handlebar bag; water-bottle & cage; Lock; Cycle computer; Repair kit, including spare tire; Pump; Toe clips.

We will ask for your measurements to insure that you get the most suitable bike possible, we strongly recommend you book as early as possible.

You will be responsible for the bicycle once you take possession of it at your first hotel. Your responsibilities include any costs for damage or theft up to the full value of the bicycle.

Responsibility: 
The tour operator and its representatives act only in the capacity of tour operators for land transportation, sightseeing and hotels which provide services included in the specified tour.

The individual tour participant agrees that the tour operator and its representatives shall not be liable for any injury, damage, loss, accident, delay, or irregularity, liability or expense to person or property due to any act of default of hotel, land transportation carrier, restaurant supplier or other contractor rendering or providing services. The tour operator and its representatives shall not be responsible for any expense or liability resulting from labor disputes, war, acts of terrorism, government restraints, weather conditions, sickness, pilferage or any other cause beyond their control. The tour operator and its representatives reserve the right to accept, or to retain or refuse any person as a participant of any tour or to cancel any program of a tour if circumstances so demand.

Release: 
By submitting a booking request, I have and do hereby fully assume all risk of illness, injury, or death and hereby release the tour operator from all actions, claims, or demands for damages resulting from my participation on the trip. I agree that the foregoing obligation shall be binding upon me personally, as well as upon my heirs, executors and administrators and all members of my family, including any minors accompanying me. I have had sufficient opportunity to read this entire document. I have read and understood points above and I agree to be bound by their terms.

All photos used by permission. ©Cicloposse