Director of Operations, Product Management
Rachel considers herself a puzzle- and problem-solver. She is relentless and curious when it comes to sorting through data on BikeTours.com. She assesses the tour operators we select as partners and evaluates their itineraries for our website. She manages our booking system and troubleshoots any disconnects between the front-end user experience on the site and the back-end bookings system for our staff.
Favorite travel moment
Serendipitous moments like wandering into a bar in Quito, Ecuador, and the walls covered in handwritten poetry, or stepping onto the beach in Scheveningen, Netherlands, on New Year’s Day and seeing thousands of people diving into the North Sea.
Best lesson I’ve learned from travelling
Be kind. Be curious.
“Stuff your eyes with wonder, live as if you’d drop dead in ten seconds. See the world. It’s more fantastic than any dream made or paid for in factories.” – Ray Bradbury, Fahrenheit 451