Client feedback

We share our clients' excitement in finding and getting ready for the bike trip of their dreams, so we love that we frequently hear back from them after their trips. The stories, pictures, kudos to tour operators, and recommendations for future trips all help us better serve our future clients.

See below for general feedback about (formerly BikeToursDirect). If you want to see feedback on a specific tour, be sure to check our tour pages, where each tour lists any available feedback in the "Reviews" tab on the left-hand side of the page. feedback

"We had no major challenges and all reservation/accommodations  were right on track! The ride and experience was FANTASTIC."
- Gary, Shreveport, LA, 2017

"You folks have been spot on for all the tours we have booked with you covering 12 European countries"
- Chris, New Hampshire, 2017

"Great selection. Great service. Great prices."
- Paul and Cheryl M., Vancouver, BC, 2016

"Your staff was great! I asked about a million questions, and everyone was so patient!"
- Erin H., Houston, 2016

"You people were so helpful in answering questions ahead of booking the trip, and it was so nice of you to remember our anniversary by arranging a greeting and bottle of wine in Passau. So thoughtful! Thanks! :)"
- Mary and Doug M., Guelph, ON, 2016

"All of the tours we've been on have been well-vetted by  Staff is knowledgeable and responds quickly to questions, offering advice when asked, both prior to booking and after. The company takes the guesswork out of planning an overseas tour, and you can be certain that accommodations, routes and bikes are going to be first-rate."
- Julane A., Maryland, 2016

"You guys are great. Very helpful and strong desire to please. Thanks, and I will be booking more trips in the future."
- James H., Kentucky, 2016

" did everything right."
- Tom K., Tennessee, 2016

"So far, I've booked 8 trips with Biketours. Great people, value, and selection. Truly professionals."
- Michael B., New York, 2015

 "All the details were handled well. Your staff was always responsive, answering many questions for us."
- Carmoo, Oregon, 2015

"Good prices for a great adventure!"
- Juliet, Lexington, VA, 2015

"I have booked through four times previously. The hotel selection is outstanding. The cost is no different than booking direct with foreign tour companies.
- Chonaker, West Virginia, 2015

"My wife and I just returned from a bike tour in the Piedmont region of Italy. I would highly recommend this company as the best way to make sure all your accommodations and tours goes off with out any problems. The staff at answered all of my questions with out any hesitation, made good suggestions for ground transportation to and from the starting. You could not ask for a better experience."
-Tim, 2012 (See original post in Rick Steves' Europe travel forum) 

"I would like to thank for one of the most memorable vacations I have ever had the joy of experiencing. As I reviewed my photos of castles, churches, vineyards, small towns, and spectacular vistas, there is one main thing that stands out for me: out of 19 people on the tour, my friend and I were the only Americans! I consider this a great advantage. Had we booked a tour through a US tour group there would have been mostly people from the US. We had the pleasure of riding with people from Denmark, Switzerland, Netherlands, and Australia. What fun to share stories, customs, and experiences with non-Americans. We had great evenings just sitting around the boat visiting and joking with each other. If anyone is in doubt about booking a tour through, don't hesitate, you'll never regret it. Thank you for a great ride."
- Kendra, 2012