Terms & Conditions

Please note: Instead of operating bicycle tours ourselves, BikeTours.com represents local bicycle tour operators around the world. Review the tour operator's information and terms below, then submit your booking request through BikeTours.com. The primary benefits of booking your tour through BikeTours.com include:

• Lower cost: You pay local tour company prices—less than what big American companies charge
• Variety: Choose from more than 200 tours offered by local operators in 35 countries.
• Advice: Our informed advisors help you choose the trip that's right for you.
• Great exchange rates: Pay low rates thanks to the millions of dollars in foreign currency we buy each year. Or pay in euros!
• Convenience: We handle the full booking and payment process.
• Support: We’re your advocates from initial planning through final pedal stroke.

Contact us with any questions about booking and paying for your tour through BikeTours.com. We look forward to serving you!

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Greenways Travel Club aka Top Bicycle Terms and Conditions

Please read these terms and conditions carefully. You need to agree with these before you book your tour.

Cancellations and Refunds 
Cancellation by client: if you need to cancel your tour before departure, the following fees shall apply at the time we receive your written cancellation notice:

• More than 45 days before departure: 100 EUR per person (the deposit).
• From 45 to 14 days before departure: 50 % of tour price.
• Less than 14 days before departure: 100% of tour price.

Tours through this tour operator:

• Self-guided tours are available every day from April to the end of October.
• Private guided tours are available every day from April to the end of October.
• All trip prices are per person, and are based on double occupancy.
• Single occupancy requests come with a single supplement.
• There is a 15% surcharge if you travel alone on a self-guided tour.

Tour Cancellation by the tour operator:
The tour operator reserves the right to cancel any tour due to acts of nature and/or any other occurrence out of our control. We also reserve the right to cancel any trip prior to departure when circumstances make it necessary, in which case a full refund will be made to the client, constituting full settlement. The tour operator is not responsible for any additional expenses that may be incurred by a client in relation to a canceled tour (i.e., purchase of a nonrefundable airline ticket, visa fees, equipment, or additional lodging).

Eligibility and Reservations
You must be at least eighteen years of age. People younger than this must be accompanied by an adult.

Refunds for Services Not Used
Our tours are sold as a package. Credit cannot be given for services not used by a client. This includes accommodations, meals, or any other arrangements not used for any reason.

Trip Cancellation Insurance
We recommend that you purchase trip cancellation insurance.

Travel Insurance
We recommend all clients carry medical and personal insurance to cover hospital and other medical expenses and loss of baggage or personal belongings.

• Responsibility
  As a client, you have specific responsibilities to the tour operator and to other tour members that include:
  Selecting a tour appropriate to your interests and abilities.
• Preparing for your tour by reading and understanding pre-tour information provided by the tour operator
• Bringing appropriate clothing as recommended by the tour operator.
• Acting in an appropriate and respectful manner in accordance with customs and laws of countries and regions visited.

The tour operator reserves the right to accept, retain, or decline any tour member at any time and for any reason. In such a case, a refund equal to the actual cost of the unused services is the limit of the tour operator´s responsibility.

Furthermore, payment of your deposit represents your acceptance of the following terms and conditions:
The tour operator, and agents give notice that all services and arrangements for transportation, accommodations, and all other services and arrangements related to this tour have been made by the tour operator only as an agent upon the express condition that the tour operator shall not be liable and does not assume responsibility for any claims, damages, expenses, or other financial loss whether to person or property arising out of any injury, accident, death, cancellation, delay, alteration or inconvenience resulting from any act of omission, commission, or inadvertence of any hotel, carrier, restaurant, or other company or person rendering any of the services included in the tour or caused by weather, sickness, strides, quarantines, or other cause whatsoever beyond the control of the tour operator. The right is reserved to alter the itinerary, arrangements, or dates, if it becomes necessary or advisable, and each participant agrees to pay additional expenses, if any.

Rental Agreement
If you rent equipment from the tour operator, you agree to return all of this equipment at the end of the tour or at the expiry of the agreed rental period in the same conditions as when delivered to you, reasonable wear and tear only excepted. You also acknowledge that you are so responsible even when your use of the equipment is in a tour or excursion organized by the tour operator. In the event of loss or constructive loss of the rental equipment, you agree to pay the replacement value thereof to the tour operator, should the tour operator elect to replace the same equipment, otherwise you shall only be required to pay fair market value for that equipment, and in the event of damage which is less than a loss or constructive loss of the equipment, to pay for the cost of repairs, and you also agree without prejudice to any other remedy the tour operator might have.

Statement of Risks
The risks and dangers inherent in cycling, horse-riding, walking, swimming, hiking, ballooning, flying, and sailing include, but are not limited to, vehicle traffic; weather conditions; illness or accident caused by stress, fatigue, or consumption of alcoholic beverages; secondary transportation by airplane, bus, car, van, taxi, boat, or other conveyance. The tour operator assumes no responsibility for any claims, damages, expenses, or liability for any claims, damages, expenses or other financial loss whether to person or property arising out of these risks and dangers.

All photos used by permission. ©Greenways Travel Club aka Top Bicycle