After booking confirmation
Payments
We accept four methods of payment for balance payments: check, credit card, e-check, and wire transfer. Your confirmation email contained a personal payment link for you to choose your preferred method and make payment. More information
Travel insurance
Protect your future travel plans and prepare for the unexpected by purchasing travel insurance. We’ve teamed up with RoamRight, an award-winning company, known for their excellence in customer service and superior-quality travel protection plans.
BikeTours offers one-click travel insurance through the client portal – simply log in, click to add your RoamRight insurance, and you're covered.
If you purchased travel insurance at the time of checkout, the total amount will be added to your trip deposit. If you choose to buy it separately via the client portal (which is only accessible if you are a repeat customer or have paid your trip deposit), you can also buy it there. If you bought insurance through the portal at a later date, it will be invoiced separately.
Many of Arch RoamRight’s travel protection plans offer the following benefits. Check your plan benefits carefully to make sure you’re getting the coverage you need:
- Trip cancellation and interruption benefits
- Lost and delayed baggage benefits
- Possible waiver of the pre-existing conditions exclusion when conditions are met
- Emergency accident and sickness medical coverage
- Medical evacuation coverage
- 24/7/365 emergency assistance (non-insurance feature)*
Start your travel insurance journey via your client portal or directly with RoamRight. Get a free online quote in minutes or call toll-free at 1-866-891-6614
Tour documents: pre-tour
About three to four weeks before your tour (earlier, if possible), we’ll send you email attachments with your hotel list and general information. More information
Tour documents: tour start
At your start hotel, you normally receive an comprehensive information package with tips for sightseeing and dining and, on most self-guided bike tours, maps and cue sheets in English. More information
Travel and lodging
Hotels and transportation
Tips on how to get around Europe and for extending your trip including hotels, trains, buses and discount air. More information
Passports and visas
Visa requirements and fees vary widely for each country, and you should check with your nearest consulate or embassy for official visa requirements in your destination. More information
Getting ready
Training tips
Many of the tours we offer require little more than average conditioning and a good attitude. Some, of course, are more challenging. Either way, the more you ride before your bicycle tour, the more you’ll enjoy it! More information
Weather
Weatherspark offers forecasts as well as information on average and record temperatures for destinations around the globe. Type in destination in the search box and select “Averages.”
What to bring
Money
Different destinations have different ways to access money and pay for purchases. Be sure to research your destination; we offer a few general guidelines. More information
Packing tips: what to bring
Check out our clothing recommendations (we’re fans of synthetics) and packing tips (we love cubes) including a suggested packing list. More information
Phones and communication
It’s helpful to have a cell phone with you, especially if you’re on a self-guided tour and need to reach the tour operator or so your family can reach you or to send amazing photos! More information
Quick reference
Information travelers need once their booked tour is confirmed, including information on payments, travel insurance, travel documents, and more.
Payments
Information on confirmations, deposits, and payments for your bicycle tour booked through BikeTours.com.
Travel insurance
Suggested travel insurance coverage for your overseas bicycle tour vacation.
Tour documents
Learn about what tour documents you'll receive before your tour and what documents will be waiting on you at your arrival hotel.