|Type of tour:||Self-guided|
|Distance:||20 Miles/day average|
|Dates:||Daily: Apr 25-Oct 3, 2015|
|Start city:||Constance, Germany|
|End city:||Constance, Germany|
The Lake Constance cycle route is the most popular cycle route in Europe. On this tour you will cycle around the entire lake and discover three countries (Austria, Germany, and Switzerland) and four islands (Reichenau, Mainau, Lindau and Werd).
The main highlights are the medieval towns of Konstanz, Stein, Meersburg and Lindau.
The daily routes are relatively short, as there are a variety of places and attractions waiting to be discovered. You will be able to enjoy the amazing landscape of the lake against the backdrop of the Alps.
The Alps, romantic villages and sleepy towns around the glistening lake will leave you with memories that will last a lifetime.
Learn more about self-guided tours.
Day 1: Constance
The European church convention chaired by the German Kaiser Sigismund which fundamentally changed the Latin church, met here from 1414-1418 in the cathedral and the council building. The aquariums in the Sea Life Center and the Archaeological Musuem are also recommended.
Overnight in Constance
Day 2: Constance - Isle of Reichenau - Stein am Rhein (16 mi/25 km + boat trip)
This stage leads you on to the island of Reichenau, whose monastery was extremely influential in the 10th Century and was declared to be a UNESCO World Heritage Site in 2001. A boat will bring you across to the Höri Peninsula and you will cycle towards Gaienhofen, where Hermann Hesse lived from 1904 to 1912. You will continue over the border to the Swiss town of Stein am Rhein with its picturesque old town.
Overnight in Stein am Rhein
Day 3: Stein - Schaffhausen - Stein (19 mi/30 km + boat trip)
Today will be an easygoing, relaxing day. In the morning you will cycle to Schaffhausen and have enough time to take a stroll through the beautiful capital city of the Swiss Canton with its 170 oriels, numerous wells and picturesque house facades. You will continue on to Neuhausen and the Rhinefall, the largest waterfall in Central Europe. A boat will bring you close to the waterfall so you will experience the full force of the thunderous waters.
Overnight in Stein
Day 4: Stein - Constance (22 mi/36 km)
Due to its many buildings decorated with frescoes, its city gates and medieval laneways, the town deserves its name "Rothenburg of the High Rhine." Numerous picturesque Swiss fishing villages lie along your return path through the peaceful countryside of the Lower Lake. Napoleon's stepdaughter Hortense de Beauharnais made this area her adopted home. You will visit her former home in Arenenberg, which is now a Napoleon museum.
Overnight in Constance
Day 5: Constance - Mainau Island - Radolfzell (19 mi/30 km)
Today you will explore the "flower island" of Mainau. Make sure you take enough time to enjoy this paradise-like island on the Überlingen Lake with its luxurious, colourful flowerbeds, towering mature trees, shady forests and sweet scented roses. After your visit you will have a short cycle through Allensbach, which is well known due to its public opinion research institute, to the former imperial town and modern Kneipp health resort of Radolfzell.
Overnight in Radolfzell
Day 6: Radolfzell - Uhldingen/Meersburg (25 mi/40 km)
After leaving Radolfzell you cross the Bodanrück ridge near Stahringen to cycle to the Überlinger See part of the lake via Bodman. You pedal along the lakeshore towards the former imperial town of Überlingen with its gothic cathedral and famous lakeside promenade. Next pedal on towards Meersburg. The Baroque pilgrimage church of Birnau and the reconstructed lake dwellings near Uhldingen are both worth a visit.
Overnight in Uhldingen/Meersburg
Day 7: Uhldingen/Meersburg - Friedrichshafen (14 mi/22 km)
Meersburg, the well known wine growing area, awaits you today with numerous attractions. Accompanied by a beautiful panoramic view of the Alps, you will cycle towards the lively town of Friedrichshafen where you can visit the Zeppelin museum.
Overnight in Friedrichshafen
Day 8: Friedrichshafen - Lindau - Bregenz (25 mi/40 km)
You will cycle through expansive orchards and reach the Bavarian metropolis of Lindau, whose protected old town is on an island. After a few kilometres you will find yourself on Austrian soil and cycle directly along the lakeshore towards the drama festival town of Bregenz with its unique lakeside stage.
Overnight in Bregenz
Day 9: Bregenz - Pfander - Rorschach (22 mi/35 km)
The cable car will bring you and your bicycle up to the summit of Pfänder Mountain. From here you will be able to enjoy the beautiful view before making your ½ hour descent down along a well-tarred road towards Bregenz. You will then continue along the Lake through the delta of the Alpenrhein, and near Altenrhein with its Hundertwasserhalle you will reach the Swiss border.
Please ensure you have good brakes for this descent! You can also leave your bike in the hotel or in the valley station of the cable car and make the descent by foot or by cable car.
Overnight in Rorschach
Day 10: Rorschach - Heiden - Rorschach (5 mi/8 km walking tour)
Today you will need supportive footwear! In the morning a cog railway will bring you to the Biedermeier village of Heiden in the Appenzell Region. The train journey will transport you 1312 ft/400 m high into the mountains. You will then follow along the Witzwanderweg hiking path to Walzenhausen. The hiking route takes about 2.5 hours. If you wish you can take the bus instead of walking, just know the bus ticket is not included. In Walzenhausen, the cog railway will bring you back towards the Lake to Rheineck, from where you will take a boat back to Rorschach.
Overnight in Rorschach
Day 11: Rorschach - Romanshorn - Constance (25 mi/40 km)
The last day on the Lake Constance cycle path belongs to the Swiss canton of Thurgau, which due to its many orchards and its comparative remoteness is fondly known as "Cider India".
Overnight in Constance
Day 12: Constance
After breakfast you may return home or extend your stay.
Daily: Apr 25-Oct 3, 2015
|Low season:||Apr 25-May 8; Jun 7-Jun 25; Aug 23-Oct 3, 2015|
|High season:||May 9-Jun 6; Jun 26-Aug 22, 2015|
Accommocations will be in quality guesthouses and hotels of 3- and 4-star ratings. All rooms have their own toilet and shower or bath.
Interested in visiting other areas before or after your tour? Visit our hotels page to learn more about lodging options.
Bikes available for rent on this tour (reserved in advance at the time of booking):
Bikes come equipped with the following at no extra cost:
The bikes will have FLAT pedals. If you want to bring your own pedals, please bring your own shoes and also the necessary equipment to change the pedals.
Helmet rental is not available on this tour. We recommend that you bring your own helmet for safety and hygiene purposes.
The stages are designed so that there is enough time to experience everything. The bike tour is considered easy and brings you through mostly flat terrain.
"The bike trip was fabulous. We had a great time, and covered about 200 km. The luggage was always there when we arrived and the hotels were always ready for us and our bikes. We thought your itinerary was so carefully chosen, with enough time to enjoy the gorgeous scenery along the way, and the opportunity to get the ferry the few times we chose not to bike."
- Melinda H.
Tour start and end: Constance, Germany
Nearest Airport: Zurich (ZRH)
Nearest train station: Constance (Konstanz)
Trains run frequently between Constance and Zurich. It's about 50 minutes between the Zurich airport and Constance and 65 minutes between downtown Zurich and Konstanz.
Tips for getting to and from your tour
Weatherspark.com offers information on average weather conditions at most destinations throughout the globe. Type a destination in the search box, and select "Averages," and you'll find a range of information such as average high and low temperatures, precipitation, cloudy days, humidity and wind speed/direction.
Of course, if your tour is coming up in the next week, you can also select "Forecast" to get the most current information on upcoming conditions.
Germany's fairytale castles, romantic villages and bustling cities are surrounded by a wealth of pristine natural landscapes. Only a unified nation since 1990, Germany now boasts Europe's largest economy and second most populous nation. Within its unified boundaries, Germany remains a nation of diversity. Northern Germany’s coastal terrain along the Baltic Sea includes Hamburg, a harbor city of canals and waterways. Southern Germany's Bavaria region, known as "the green roof of Germany," features snow-tipped Alps, the Black Forest, Neuschwanstein Castle and the historic, picturesque city of Munich. Cruise the Rhine River through the western regions and visit Cologne's famous Gothic Cathedral built in 1248. Experience the arts, fashion and music in the capital, Berlin, and see the revitalized city of Dresden destroyed during World War II.
Austria sits at the crossroads of Central Europe, once the Habsburg Empire’s seat of power that ruled Europe for over 6 centuries. While Habsburg power ended after World War I, Austria remains a prominent country. Today it is known for its idyllic and majestic landscape of mountains, green valleys, rivers and storybook villages. Along with such a landscape are the cultural centers of Vienna and Salzburg. The elegant city of Vienna reveals the glory days of the Habsburg Empire, featuring the Hofburg Imperial Palace, St. Stephen’s Cathedral and impressive Opera House. Salzburg, home of Mozart and The Sound of Music, has Europe’s largest intact medieval fortress overlooking the cobblestone streets of its historic Old Town.
For such a small country, the incredible variety of Swiss landscapes and cultures is awe-inspiring. The country has four official languages (German, French, Italian, and Romansch), with distinct regions for each language. The German-speaking portion is the largest and encompasses the capital of Bern, financial center Zurich, and many of the famed ski resort areas like Zermatt and Grindelwald.
Traveling across Switzerland, you’ll cross the "Roesti Graben" (literally - "hash-brown ditch"). It’s the imaginary, but very distinct, border between the German- and French-speaking areas. The French-speaking region is home to Geneva and Lausanne, with stunning landscapes along Lake Geneva. Lugano anchors the small Italian-speaking portion of Switzerland, known as the Swiss Riviera with its palm trees and mountain vistas alike. Romansch, a nearly-extinct derivative of Latin, is spoken only in a tiny valley in the Swiss Alps. But Switzerland is fiercely protective of its heritage and varied influences, so it's still counted among the official languages of the country. Across all of the varied landscapes and languages, there remains a distinctly Swiss flavor that sets it apart from its same-language neighbors.
Radweg-Reisen GmbH is one of the largest German operators of cycling holidays and is located in Konstanz. We offer you well organized and bookable cycle trips in 19 Central European holiday regions. For every one of these regions we operate an information portal, where you will not only find our services but also a variety of free information to assist you in planning your holiday.
The company was founded in 2002 and has established itself as an important tour operator in the market. In 2007 the activities were classified as Tourism service provider in a limited company. We also work in cooperation with the Berufsamademie in Ravensburg to train young people as Bachelors of Tourism Management.
Lake Constance – no other holiday destination in Europe symbolises such a classical bicycling region as the landscape surrounding the lake between Germany, Austria and Switzerland. A compact network of good quality and signposted cycle paths, along the lakeshore and the attractive surrounding countryside, promise visitors an enjoyable and undisturbed cycling experience. First class hotels, cosy country guesthouses, first class cuisine and local dishes ensure physical well being, along with a stylish mix of vineyards, orchards, the glimmering surface of the lake and the fascinating panorama of the Alps. Swimming beaches, thermal baths, activity parks and wildlife parks provide plenty of relaxation and recuperation from saddles and pedals.
Naturally the majority of holiday makers concentrate on probably the most famous cycle path in Central Europe - the Lake Constance Cycle Path. The route is 273 kilometres long and circumnavigates the lake almost always along the lakeshore and passing by the majority of the well known visitor attractions. Whether you wish to visit the historical council town of Konstanz, the garden island of Mainau, the world heritage site Reichenau Island, the pilgrim church in Birnau, Meersburg, Lindau or Bregenz – there is enough to discover for two to three holidays directly on the lake. Have a look through our pages, whet your appetite and visit Lake Constance with us this summer!
The following provisions relate to, to the extent effectively agreed, the travel contract that will be concluded between Radweg-Trips GmbH, referred to in the following as “RWR” and the customer. They supplement the legal provisions of §§ 651a - m BGB (German Civil Code) and the Rules on Disclosure for Travel Agents according to §§ 4 - 11 BGB-InfoV (Ordinance on Duties of Disclosure and Documentation under Civil Law) and complete them.
1.1. The following applies to all types of booking:
a) The basis of RWR’s offer and the customer’s booking is the description of the package offer and the supplemental information in the booking conditions to the extent that these are in the customer’s possession at the time of booking.
b) Travel agents are not authorised by RWR to conclude agreements or give assurances that would change the agreed-upon content of the travel contract.
c) If the booking confirmation deviates from the content of the booking, this constitutes a new offer from RWR. The contract comes into effect on the basis of this new offer if the customer declares his/her acceptance explicitly, makes a down payment or pays the outstanding balance or claims travel services.
d) The customer completing the booking is liable for the contractual obligations of those travelling with him for whom he completes the booking, for his own, to the extent that he has assumed a corresponding obligation through expressed and separate declaration.
e) The customer is advised that there is no right to revoke after the conclusion of the contract in accordance with the legal provision of § 312b Para. 3 No. 6 BGB.
1.2. The following applies for bookings that are completed orally, by telephone, in writing, by e-mail or by telefax:
a) With the booking, the customer offers RWR the conclusion of the travel contract.
b) The contract is established with the receipt of the booking confirmation (declaration on acceptance) by RWR. No form is required with the consequence that both oral and telephone confirmations are legally binding on the customer. In the case of oral or telephone bookings, RWR will send a written copy of the booking confirmation to the traveller. Oral or telephone bookings by the traveller lead also to the conclusion of a binding contract with a binding oral or telephone confirmation, if the corresponding written copy of the booking confirmation is not received by the customer.
1.3. In the case of bookings that are completed by means of an online booking procedure without individual communication (contract in electronic business transaction), the following applies to the conclusion of the contract:
a) The procedure for online booking will be explained to the traveller on RWR’s internet site.
b) The customer will be able to correct his information, delete it or reset the entire online booking form; instructions on use will be provided.
c) The languages of the contract for completion of the online booking procedure will be indicated clearly.
d) To the extent that the contract text is stored by RWR in the online booking system, the customer will be informed of this fact and the option of downloading the contract text later.
e) By pressing this button (the radio button) “book and pay”, the customer offers RWR the conclusion of a binding travel contract. The receipt of this booking will be sent to the customer immediately electronically.
f) Transmission of the contract offer by pressing the button “book and pay” does not establish a legal claim on the part of the customer to the establishment of a travel contract conforming to his booking information. RWR is furthermore free to decide whether or not to accept the customer’s offer of contract.
g) The contract takes effect with the receipt of the booking confirmation from RWR by the customer.
2.1. Once the contract has been concluded and a risk coverage certificate compliant with § 651k BGB, a down-payment of 20% of the travel price is due and payable. The remaining payment is due 4 weeks before the start of the trip, to the extent that the risk coverage certificate has been issued and the trip can no longer be cancelled for the reason stated in Number 7.
2.2. If the customer does not render the down-payment and/or remaining payment in conformity with the agreed upon payment due dates, although RWR is ready and able to perform all contracted services properly and there is no legal or contractual right of retention on the part of the customer, RWR is entitled to withdraw from the travel contract after dunning and setting a grace period and to charge the customer the costs incurred by withdrawal in accordance with Number 4.
3.1. Changes to essential travel services agreed on in the content of the travel contract that become necessary after conclusion of the contract and are made by RWR in good faith are only permitted to the extent that these changes are not significant and do not detract from the overall arrangement of the trip.
3.2. Any warranty claims remain unaffected to the extent that the altered services are affected with deficiencies.
3.3. RWR is obligated to immediately inform the customer of any significant change in performance immediately after they become aware of the grounds for the change.
3.4. In the event of a significant change in an essential travel service, the customer is entitled to withdraw from the travel contract without payment or to demand the right to participate in a trip of at least equal value, if RWR is able to offer the customer a trip of this kind from its range of products without any increased price. The customer must assert these rights immediately after RWR notifies of the change in the travel service or cancels the trip.
4.1. The customer can withdraw from the trip at any time prior to the beginning of the travel. The customer must notify RWR of withdrawal at the address given below. If the trip was booked by a travel agent, notification of withdrawal can be affected with the agent, as well. We recommend the customer provide written notification of withdrawal.
4.2. If the customer withdraws before the start of travel or does not make the trip, RWR loses its claim to the price of the trip. Instead, RWR can, to the extent that the withdrawal is not its responsibility or is not attributable to force majeure, demand reasonable compensation for the travel preparations that it made up to the point of withdrawal and its expenses depending on the price of the specific trip.
4.3. RWR has taken into account the possible saved expenses and possible usual other use of the travel services in the calculation of compensation. The compensation will be calculated as follows according to the date of receipt of the customer’s declaration of withdrawal, based on the total price:
a) Standard trips:
b) Trips with ship travel:
4.4. The customer is in any case free to prove to RWR that it incurred significantly lower than the sum demanded by RWR or no damages at all.
4.5. RWR reserves the right to demand a higher, concrete compensation for damages instead of the fees stated above to the extent that RWR proves that it incurred significantly higher expenses than the respective applicable fees. In this case RWR is obligated to list the compensation demanded in detail and take into account the saved expenses and any other use of the travel services and document this information.
4.6. The customer’s legal right to send a substitute traveller as stated in § 651 b BGB is unaffected by the provisions above.
After conclusion of the contract, the customer has no entitlement to changes with respect to the travel date, destination, place of embarkation, lodgings or mode of transportation (re-booking). If, however, a re-booking is granted at the request of the customer, RWR can charge a re-booking fee.
If the customer does not claim specific travel serves that were offered to him properly for reasons for which he is responsible (e.g. due to early return or other compulsory grounds), he is not entitled to a proportional refund of the trip price. RWR will make an effort to refund the expenses saved by the service provider. This obligation does not apply if these services are completely insignificant or if legal or official provisions prevent such a refund.
7.1. RWR can withdraw on failure to reach the minimum number of participants according to the following rules:
a) The minimum number of participants and the latest possible date of withdrawal by RWR must be stated in the actual description of the trip or, in the case of uniform rules for all trips or specific types of trips, in a general notice in the catalogue or a general description of services.
b) RWR must also state the minimum number of participants and the latest date of withdrawal on the booking confirmation or refer there to the corresponding information in the prospectus.
c) RWR is obligated to immediately notify the traveller when the trip is cancelled as soon as it is clear that the trip will not be completed due to failure to reach the minimum number of participants.
d) RWR may not withdraw later than 4 weeks before the start of travel.
7.2. The customer can, if participation in the trip is denied, demand another trip of at least equal value, if RWR is able to offer such a trip from its range of products without added price to the customer. The customer must assert this right to RWR immediately after notification of the cancellation of the trip by RWR.
7.3. If the trip is not carried out for this reason, the customer will immediately be refunded any payments already made against the travel price.
8.1. The obligation of reporting any deficiency in the trip with RWR deriving from § 651 d Para. 2 BGB is concretised as follows:
a) The traveller is obligated to immediately report any deficiencies appearing to the local representation of RWR (trip guide, agency) and demand a remedy.
b) The traveller will be informed of the identity, availability and the communication data of the representative of RWR at the latest when the travel documents are sent.
c) If, under the terms of the contract, no local representation or trip guide is provided, the traveller is obligated to report any deficiencies directly to RWR at the address given below.
d) The traveller’s claims are only then inapplicable if the traveller, of his own liability, fails to submit the complaint.
8.2. Travel guides, agencies and employees of service providers are not entitled and not authorised by RWR to confirm complaints of deficiencies or to recognise claims against RWR.
8.3. If the trip is significantly compromised as a consequence of a deficiency in the trip, the customer/traveller can cancel the contract. The like applies if the trip is no longer reasonable to the traveller as a result of such a deficiency deriving from a significant cause for which RWR is responsible. This cancellation is only permissible if RWR or, to the extent that they are involved and are contractually recognised as contact partners, its assigned agents (travel guide, agency), allows a reasonable grace period set by for them by the customer/traveller to pass without providing any remedy. The specification of such a grace period is unnecessary if the remedy is impossible or is refused by RWR or its appointed agents or if the immediate cancellation of the contract is justified by a special interest of the traveller.
8.4. The customer must inform RWR if he does not receive the required travel documents within the period communicated to him by RWR or does not receive them in their entirety.
9.1. The participant is obligated to make sure of his health status and physical constitution prior to booking the trip and during the trip and is specifically required to consult a physician, if necessary, prior to booking and/or start of travel. RWR is not obligated to provide any contractual consulting, examination or supervisory services in this matter.
9.2. The customer is exclusively personally responsible for the road safety, technical function and all other conditions relating to the carriage of his bicycle. RWR is not subject to any consulting or supervisory obligations in this respect, either.
9.3. Both in the case of private bicycles that the travellers may bring with them as well as in the case of bicycles that are provided, the customer is responsible for continuously monitoring the technical integrity and road safety of the bicycle. In the framework of general legal obligations to report defects, the customer is obligated to immediately report any defects to the travel guide provided by RWR and – in the case of a bicycle that has been provided – to request assistance.
9.4. The customer is obligated to strictly observe all traffic regulations. Regardless of what information on this matter is provided by RWR, the customer is also required to get informed about the applicable traffic regulations in the specific country in which he will be travelling.
9.5.The customer is required to avoid causing any harm, detriment or endangerment to other person or to their property when riding his bicycle and must ride showing due consideration for others.
10.1. RWR can immediately cancel the travel contract if:
a) The customer does not adequately meet the physical preconditions for the specific travel event or the equipment that he brings along with him is not adequate for the intended purpose.
b) The customer culpably violates the special responsibilities listed in No. 9 of these travel conditions.
c) The customer continues to cause disruptions in some other way in spite of a warning from RWR or violates the contract in such a way that immediate nullification of the contract is justified.
10.2. If RWR cancels, it retains the claim to the trip price. However, it must give credit for the value of any saved expenses as well as those advantages that they achieve from any other use of the service not claimed, including any amounts paid to their account by the service providers.
11.1. RWR’s contractual liability for damages that do not result from loss of life, bodily injury or detriment to personal health is limited to three times the trip price:
a) to the extent that harm to the customer was not caused through gross negligence or malicious intent; or
b) to the extent that RWR is responsible for damages incurred to the customer solely owing to the culpability of a service provider.
Possible claims going beyond this under the Montreal Convention and/or the Air Travel Act are not affected by these liability restrictions.
11.2. RWR is not liable for disruptions in service, personal injury or property damage in connection with services that are only arranged in its capacity as an external service provider (e.g. excursions, sporting events, visits to the theatre, exhibitions, transportation services to and from the announced starting point or destination), if these services are explicitly and clearly labelled as external services in the trip announcement and the booking confirmation, with the arranged contract partner being identified in each case, so that the customer/traveller can recognise that these servers are not a part of RWR’s travel services. RWR is, however, liable for services that include the transport of the customer/traveller from the announced starting point of the trip to the announced destination, intermediate transport during the trip and lodging during the trip and/or if and to the extent that a breach of RWR’s obligations to instruct, explain or organise causes a loss or harm to the customer/traveller. Any liability on the part of RWR for failure to meet its obligations as an agent is not affected by the provisions above.
12.1. The customer must assert any claims due to failure to contractually fulfil the trip within a month of the contractually planned end of the trip. The period begins with the day after the day on which the trip ends according to the contract. If that last day falls on a Sunday, on a state holiday generally recognised at the location where the contract is declared, or on a Saturday, that day is the next working day.
12.2. The assertion can only be made in compliance with the deadline when made to RWR at the address given below. Once the deadline passes, the customer can only assert claims if he was prevented from meeting the deadline for reasons beyond his control.
13.1. Customer claims under §§ 651c to f BGB owing to loss of life, bodily harm or detriment to health that result from an intentional or grossly negligent breach of duty by RWR or a legal representative or temporary employee of RWR expire in two years. This also applies to claims on compensation for other damages that result from intentional or grossly negligent breach of duty by RWR or one of its legal representatives or temporary employees.
13.2. All other claims under §§ 651c to f BGB expire in one year.
13.3. The expiration period under No. 13.1 and 13.2 begins on the day that follows the day on which the trip ends according to the contract. If that last day falls on a Sunday, on a state holiday generally recognised at the location where the contract is declared, or on a Saturday, that day is the next working day.
13.4. If there are pending negotiations between the customer and RWR concerning the claim or the conditions justifying the claim, expiration is suspended until the customer or RWR refuses to continue negotiations. The expiration will take effect at the earliest three months after the end of the suspension.
14.1. RWR will instruct nationals of a state of the European Community in which the trip is offered concerning the provisions of law governing passports, visas and health regulations before the contract is concluded and will also inform them of any changes made prior to start of the trip. For nationals of other states, the responsible consulate will provide information. The operating assumption will be that there are no unusual factors at work in the person of the customer and any possible travelling companions of the customer (e.g. double citizenship, condition of statelessness).
14.2. The customer is responsible for obtaining and carrying all officially necessary travel documents, possibly required vaccinations as well as for compliance with customs and currency exchange regulations. Any penalties that result from the failure to heed these regulations, e.g. paying cancellation costs, will be borne by the customer. This does not apply if RWR did not provide any information, inadequate information or incorrect information.
14.3. RWR is not liable for the timely issue or receipt of any necessary visa by the specifically responsible diplomatic representation, if the customer did not contract RWR to obtain it, unless RWR culpably failed to fulfil its own obligations.
15.1. For customers/travellers who are not nationals of a member state of the European Union or Swiss citizens, the exclusive application of German law is agreed upon for all legal and contractual relations between the customer/traveller and RWR. Such customers/travellers can only bring legal complaints against RWR at its headquarters.
15.2. For legal complaints brought by RWR against customers and/or contracting partners in the travel contract who are merchants, legal persons under public or private law or natural persons and who are domiciled or have their habitual residence abroad, or whose habitual residence is unknown at the time the complaint is brought, the headquarters of RWR is agreed to as the court of sole jurisdiction.